FAQs

General FAQs

Is Hello Sunshine All Ages?

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YES! HELLO SUNSHINE IS AN ALL AGES EVENT SUITABLE FOR THE WHOLE FAMILY!

When Is Hello Sunshine?

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MELBOURNE: SATURDAY 1ST MARCH, 2025
GOLD COAST: SATURDAY 8TH MARCH, 2025

Where is Hello Sunshine

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MELBOURNE: CARIBBEAN GARDENS, 1280 FERNTREE GULLY RD, SCORESBY VIC 3179
GOLD COAST: BROADWATER PARKLANDS, MARINE PARADE, SOUTHPORT QLD 4215

Is the music lineup the same for Melbourne & Gold Coast?

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YES! ALL THE ARTIST YOU SEE ON THE LINEUP WITH BE PERFORMING AT BOTH MELBOURNE & GOLD COAST

Accessibility

Hello Sunshine has the following Accessible Features:

• DEDICATED WIDER ACCESSIBILITY LANE ON ENTRY
• ACCESSIBLE PARKING LOCATED CLOSE TO THE MAIN ENTRY
• DEDICATED QUIET AREA
• ACCESSIBLE TOILETS
• CHANGE ROOM FACILITIES
• PATHS THROUGHOUT THE FESTIVAL GROUNDS
• FREE COMPANION CARD TICKETS (MORE INFORMATION COMING SOON)
FOR ANY QUESTIONS OR SPECIFIC REQUIREMENTS PLEASE EMAIL INFO@HELLOSUNSHINEFEST.COM.AU

Ticketing

Where can I buy tickets for Hello Sunshine Festival?

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For Gold Coast Tickets Click Here
For Melbourne Tickets Click Here

Where is the Reserved Lawn, VIP & General Admission Area

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For Gold Coast Layout Click Here
For Melbourne Layout Click Here

Where is included in a Reserved Lawn Ticket?

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SECURE THE BEST SPOT ON THE LAWN, REGARDLESS OF WHAT TIME YOU ARRIVE AT THE EVENT! IF YOU'RE LOOKING TO SET UP CLOSETS TO THE LIVE MUSIC STAGE, BUT DON'T WANT TO WORRY ABOUT WHAT TIME YOU ARRIVE ON THE DAY - THE PREMIUM LAWN TICKET GUARANTEES YOU A SPOT WITH VIEWS DIRECTLY IN FRONT OF THE MAIN STAGE.

Where is included in a VIP Ticket?

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WANT TO FEEL LIKE A VIP AT HELLO SUNSHINE? THIS TICKET GIVES YOU FAST LANE ACCESS INTO THE EVENT, AS WELL AS ACCESS TO AN EXCLUSIVE AREA WITH ITS OWN BAR, PICNIC STYLE SEATING, TOILET FACILITIES AND MORE. NOTE: THE VIP AREA IS FOR PEOPLE AGED 18+ ONLY.

Who can I contact if I have a Ticketing Issue?

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PLEASE EMAIL INFO@HELLOSUNSHINEFEST.COM.AU FOR ALL TICKETING ENQUIRIES

Why are there different ticket prices for GA?

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WE HAVE MULTIPLE RELEASES FOR GA TICKETS AS THIS ALLOWS US TO PROVIDE DIFFERENT PRICE OPTIONS STARTING AT A CHEAPER PRICE POINT FOR TICKET PURCHASES. HOWEVER, THESE ALLOCATIONS ARE LIMITED AND ARE PURCHASED ON A FIRST IN, FIRST SERVE BASIS. IF YOU MISS OUT ON PURCHASING FROM THE CHEAPEST RELEASE, YOU WILL BE ABLE TO PURCHASE FROM THE NEXT CHEAPEST AVAILABLE RELEASE.

What does it mean by 'First Release', 'Second Release', & 'Third Release'?

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ALL RELEASES ARE VALID FOR A GENERAL ADMISSION TICKET INTO THE EVENT. WE HAVE MULTIPLE RELEASES FOR GA TICKETS AS THIS ALLOWS US TO PROVIDE DIFFERENT PRICE OPTIONS STARTING AT A CHEAPER PRICE POINT FOR TICKET PURCHASES. HOWEVER, THESE ALLOCATIONS ARE LIMITED AND ARE PURCHASED ON A FIRST IN, FIRST SERVE BASIS. IF YOU MISS OUT ON PURCHASING FROM THE CHEAPEST RELEASE, YOU WILL BE ABLE TO PURCHASE FROM THE NEXT CHEAPEST AVAILABLE RELEASE.

Why cant I purchase a Child or Youth Ticket without an Adult Ticket?

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DUE TO THIS BEING A FULLY LICENCED EVENT, PERSONS UNDER THE AGE OF 18 MUST BE ACCOMPANIED BY AN ADULT.IF YOU’VE ALREADY PURCHASED AN ADULT TICKET AND NEED AN EXTRA CHILD OR YOUTH TICKET, JUST LOG ONTO YOUR FLICKET ACCOUNT TO PURCHASE YOUR ADDITIONAL TICKETS!

Parking

Is there parking available at the event?

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MELBOURNE: YES! PARKING IS AVAILABLE ON THE DAY. PARKING PASSES MUST BE PRE-PURCHASED PRIOR TO ARRIVING AT THE EVENT. ONLY VALID PARKING PASS HOLDERS WILL BE PERMITTED TO PARK AT THE EVENT. SECURE YOUR PARKING PASS VIA THE TICKET LINK

GOLD COAST: THERE IS LIMITED PUBLIC PARKING AVAILABLE WITHIN CLOSE PROXIMITY TO THE EVENT. HELLO SUNSHINE RECOMMENDS UTILIZING PUBLIC TRANSPORT OR RIDE SHARE TO ACCESS THE EVENT.

Do I have to pre-book parking for Melbourne?

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YES! PARKING PASSES MUST BE PRE-PURCHASED PRIOR TO ARRIVING AT THE EVENT. ONLY VALID PARKING PASS HOLDERS WILL BE PERMITTED TO PARK AT THE EVENT. SECURE YOUR PARKING PASS VIA THE TICKET LINK!

Can I leave my car at the festival overnight?

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YOU ARE ABLE TO LEAVE YOUR CARS AT THE FESTIVAL AND PICK THEM UP THE FOLLOWING DAY BETWEEN 10AM & 5PM

Event Day

What time is Hello Sunshine?

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GATES OPEN 11:30AM EVENT CONCLUDES 10PM

What are the set times for Hello Sunshine?

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SET TIMES WILL BE AVAILABLE CLOSER TO THE EVENT DAY, PLEASE LOOK OUT ON SOCIAL MEDIA & CHECK YOUR EMAILS!

Is there food available to purchase on the day?

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YES! IT'S A MUSIC AND FOOD FESTIVAL, EMPHASIS ON FOOD! THERE WILL BE AN ARRAY OF MULTICULTURAL FOOD TRUCKS AVAILABLE AT HELLO SUNSHINE SERVING A LARGE VARIETY FOOD INCLUDING VEGAN, VEGETARIAN, AND ALLERGY FRIENDLY OPTIONS.

What payment options are available throughout the festival?

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PAYMENT METHODS WILL COME DOWN TO THE INDIVIDUAL STALL PROVIDER; HOWEVER, MOST WILL OFFER BOTH CARD & CASH PAYMENT METHODS.

What can I bring to Hello Sunshine?

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• SMALL CAMPING/FOLDING CHAIRS AND/OR PICNIC RUGS
• KIDS BEACH/CAMPING WHEEL CART/TROLLEYS
• SEALED, UNOPENED BOTTLES OF WATER, OR EMPTY BOTTLES OF WATER THAT CAN RE REFILLED AT ONE OF OUR MANY FREE WATER REFILL STATIONS LOCATED AROUND THE SITE
• HATS, SUNGLASSES AND SUNSCREEN
• SMALL BAGS/BACKPACKS, AND SMALL SOFT COOLER BAGS

Can we bring our own food into the event?

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SMALL SNACK FOODS, FRUIT, BABY FOOD, FOOD SUITABLE FOR SMALL CHILDREN AND ANY ALLERGY OR MEDICAL REQUIREMENTS WILL ALL BE PERMITTED.
HOT FOOD, AND EXTERNAL TAKE AWAY WILL NOT BE PERMITTED INTO THE EVENT.